Support


Context Help

If you feel lost inside our web hosting Control Panel, the first thing you should do is click the Help button, which is visible on each page. A pop-up menu will show up. It contains elaborate info about all the actions that you can perform on that particular page. Each pop-up window appears on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a huge range of educational videos explaining how to use our Control Panel. They're intended for those of you who want to see how things are being done rather than only reading articles. Thus, anyone can swiftly find their way around our Control Panel by simply watching our step-by-step how-to video clips.

F.A.Q.

If you can't discover the answer you are looking for, explore our comprehensive FAQ section, which comprises questions asked by real people and offers practical solutions. We regulary update our Frequently Asked Questions database with new questions & answers in order to encompass all the new additions and innovations associated with our platform.

Ticketing System

If you still can't find the solution you need in the Frequently Asked Questions section either, we have a fantastic team of client support engineers available 24/7 and ready to help you with any query. Each support ticket you send will be replied to in less than one hour (the average ticket response time being about twenty minutes), so you will never have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 285145

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com